Shipping policy
Shipping Policy
Curate Supply — Last updated: July 2026
Processing Time
Orders are processed within 24 hours on business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email as soon as your order ships.
Shipping Rates & Delivery Times
| Destination | Delivery Time | Cost |
|---|---|---|
| United States (orders over $50) | 3–7 business days | FREE |
| United States (orders under $50) | 3–7 business days | $4.95 flat rate |
| Canada | 7–12 business days | Calculated at checkout |
| International | 10–15 business days | Calculated at checkout |
Delivery times are estimates and begin from the date of shipment, not the order date.
Order Tracking
Every order ships with full tracking. Your tracking number is emailed to you the moment your order leaves our warehouse, and you can follow it door to door. If your tracking hasn't updated within 5 business days, contact us and we'll investigate right away.
Delays
During high-demand periods (sales, holidays) or due to carrier disruptions and customs processing, delivery may take a few days longer than estimated. If your order is significantly delayed, we'll notify you by email — and if it doesn't arrive, we'll reship it or refund you in full.
Address Changes & Cancellations
Need to change your shipping address or cancel? Contact us within 12 hours of placing your order at curatesupplyllc@gmail.com. Once an order has shipped, we're unable to modify it.